ojolTerms of Use

We at ojol operate a gaming and sportsbook platform available to users in supported jurisdictions where local law permits. These terms outline your rights and obligations when you create an account, deposit funds, place wagers, and withdraw winnings on our ojol platform. We require all users to accept these terms before accessing our services—account creation constitutes your agreement to be bound by them.

Our ojol platform integrates payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification, account management, and dispute resolution into one ecosystem. We are committed to transparency: every bet, draw, settlement, and transaction is logged in your account history. These terms explain how we protect your data, manage your account, settle disputes, and ensure fair play across our sportsbook (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Account Opening and User Responsibilities

Your ojol account is personal and non-transferable

When you open an account on ojol, you agree that the account is yours alone and may not be shared, sold, or transferred to another person. We require identity verification—your full legal name, date of birth, government ID, and proof of address—before you can deposit or withdraw. This verification protects both you and ojol by preventing fraud, money laundering, and underage access. You are responsible for keeping your login credentials confidential; ojol will not be held liable for unauthorized access resulting from your failure to protect your password.

Eligibility and geographic restrictions

We at ojol do not offer services in jurisdictions where online gaming is prohibited by law. By creating an account, you confirm that you are accessing ojol from a location where such services are legally permissible and that you comply with all applicable local regulations. Our platform may be unavailable or restricted in certain countries, regions, or cities. If you access ojol from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or other regions where legal uncertainty exists, you assume all responsibility for verifying local law before playing.

Deposits, withdrawals, and payment methods on ojol

We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet scan-and-pay, and virtual-account transfers through mobile banking, local payment, online payment, and e-wallet. Once verified, your balance is credited instantly (for e-wallets) or within your bank's standard processing window (for transfers). We do not impose account preferences beyond what individual payment providers set. Withdrawals return funds to the payment method on file; we do not issue withdrawals to third-party accounts. All withdrawal requests are subject to identity verification and fraud-prevention checks. We undertake to process withdrawal requests in a timely manner, though processing times vary by payment method and are subject to bank or e-wallet provider delays beyond our control.

When you fund your ojol account, you agree that deposits are non-refundable except where required by law or in cases of technical error on our part.

Wagers, Bonuses, and Dispute Resolution

How ojol wagers and settlements work

When you place a wager on ojol—whether on a football match (Liga 1, Piala Indonesia, Champions League), live-dealer hand, slot spin, or esports event—you authorize the deduction of your stake from your balance. Once a wager settles (the match ends, the hand resolves, the draw occurs), we automatically credit or deduct the outcome from your account. You may not cancel a confirmed wager; however, certain markets offer a cash-out feature allowing you to settle early at odds current at the time of cash-out. Settlement is binding; you cannot dispute the outcome of a match or draw once it has been officially concluded and our system has processed the result.

Bonus terms and conditions

We at ojol may offer welcome bonuses, reload bonuses, or promotional credits to new or existing users. Any bonus credited to your account is subject to specific terms: wagering requirements (the amount you must bet before withdrawal), game restrictions (certain games may not count toward requirements), and time limits (bonuses expire if unused within a set period). We display bonus terms clearly before you accept. We reserve the right to withdraw or modify bonuses at any time, and we may forfeit your bonus if we detect abuse or collusion. Bonuses are not refundable; they are entertainment credits, not cash.

Dispute resolution and complaints

If you believe a wager was settled incorrectly or you have a complaint about your ojol account, contact our support team with details of the disputed transaction, bet slip, and your explanation. We investigate all complaints thoroughly and respond within a reasonable timeframe. If we cannot resolve the dispute to your satisfaction, we may engage a third-party arbiter to review the case. Our decision, based on our records and investigation, is final. We do not accept disputes after a set period (typically 30 days from the disputed event); you must report issues promptly.

Data protection and privacy on ojol

We collect and process personal data—name, ID number, address, payment details, betting history—to operate ojol, verify identity, process deposits and withdrawals, and comply with legal obligations. We encrypt your data using industry-standard security and limit access to authorized staff. We do not sell your data to third parties; however, we may share information with payment providers, regulators, and law enforcement when legally required. You have the right to request access to your data or request deletion, subject to legal retention requirements. For full privacy details, see our privacy policy

Limitation of liability

We at ojol provide our platform on an "as is" basis. We do not guarantee uninterrupted service; ojol may experience downtime for maintenance, updates, or unforeseen technical issues. We are not liable for losses resulting from network outages, payment provider delays, or force majeure events (natural disasters, government action). Your maximum claim against ojol is limited to the amount of your most recent deposit, except where law mandates a higher limit. We are not liable for indirect damages, lost profits, or consequential losses arising from your use of ojol.

Final acknowledgment

By using ojol, you acknowledge that you have read, understood, and agree to be bound by these terms of use. You confirm that you are legally permitted to access gaming and sportsbook services in your jurisdiction and that you will use ojol only for lawful purposes. We at ojol remain committed to fair play, transparent operations, and responsive customer support. If you have questions about any aspect of these terms or our ojol platform, please reach out to our support team.