ojolPrivacy Policy

This page describes what we collect when you use ojol and how we keep that data protected. We at ojol take your privacy seriously and are transparent about the personal information we gather—your name, government ID, address, email, phone number, and payment details—and the purposes for which we use it. When you create an account on ojol, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), or place wagers on football, live-dealer games, slots, or esports markets, we record those activities to operate our platform, verify your identity, process transactions, and comply with legal obligations.

Our ojol platform is hosted on secure servers and uses encryption to protect your data in transit. We limit access to your information to authorized staff and third-party service providers who process payments, verify identity, or provide technical support. We do not sell your data to marketers or advertisers. You have the right to request access to your personal data, correct inaccuracies, or request deletion, subject to legal retention requirements. This policy explains our practices in detail and how to exercise your rights.

Services are available only where local law permits. Data processing on ojol is subject to applicable privacy laws in your jurisdiction.

What Data We Collect on ojol

Account registration and identity verification

We at ojol collect your full legal name, date of birth, email address, phone number, and residential address during account registration. To comply with anti-fraud and anti-money-laundering regulations, we also request a government-issued ID (national ID, passport) and proof of address (utility bill, tax document). We store these documents securely and use them only to verify your identity and prevent account misuse. We do not share your government ID with third parties except where required by law enforcement or regulatory bodies.

Payment and transaction data

When you deposit on ojol via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account, we collect the transaction amount, payment method, and timestamp. We retain this information to settle deposits, process withdrawals, detect fraud, and maintain your transaction history. Your ojol balance, betting history, wager amounts, and settlement results are all recorded and accessible in your account. We do not store your full bank account number or payment-card details; instead, we tokenize this information—replacing it with a secure reference—so sensitive payment data is not stored directly on our servers.

Device and usage information

We at ojol collect technical data when you access our platform: your IP address, device type (Android, iOS, web browser), app version, operating system, and general location (city or region, not precise GPS coordinates). We log your login times, games you access, and features you use to understand how ojol is used, detect technical problems, and improve our service. We also collect cookies and similar tracking technologies to remember your login session, store your preferences, and analyze traffic patterns. You may disable non-essential cookies in your browser settings, though some cookies are required for ojol to function.

We at ojol encrypt your data in transit using industry-standard TLS and keep it on secure servers with restricted access.

How We Use Your Data and Your Rights

How we use your data on ojol

We use the personal data we collect on ojol for several purposes. First, we verify your identity and prevent fraud—comparing your information against watchlists and detecting suspicious patterns. Second, we process your deposits and withdrawals through payment providers; your payment details are encrypted and transmitted only to our processor. Third, we settle your wagers—recording match results, calculating payouts, and crediting or debiting your balance. Fourth, we comply with legal obligations: regulators, law enforcement, and tax authorities may request user information, and we provide it when legally compelled. Fifth, we improve ojol: analyzing usage patterns helps us optimize the app, add features, and fix bugs. Finally, we may contact you about account security (password resets, unusual login attempts) or service updates, but we do not use your data for marketing without your explicit consent.

Third-party processors and data transfers

We at ojol rely on third parties to operate our service. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet networks, mobile banking, local payment, online payment, e-wallet) receive your transaction details to authorize deposits and withdrawals. Identity-verification vendors process your ID and address documents to confirm you are who you claim to be. Hosting providers store our servers and backups in data centers that may be located outside your country or region (our primary servers may be in Singapore, the United States, or another jurisdiction). We select processors that maintain high security standards, but we cannot guarantee their practices. By using ojol, you consent to your data being processed by these third parties according to their privacy policies.

Your rights regarding your data on ojol

We at ojol respect your privacy rights. You have the right to request access to all personal data we hold about you—we will provide a copy of your information in a readable format. You have the right to correct inaccuracies: if your address or name is wrong in our records, contact us and we will update it. You have the right to request deletion of your data, except where we are legally required to retain it (for example, financial records for tax purposes). You also have the right to data portability: we can transfer your information to another service provider in a standard format. To exercise these rights, contact our support team via the Help section in ojol or through our FAQWe will respond to requests within 30 days unless otherwise required by law.

Cookies and tracking on ojol

We use cookies—small files stored on your device—to keep you logged into ojol, remember your preferences, and measure how users interact with our platform. Essential cookies are required for ojol to function; optional cookies improve user experience and analytics. When you first access ojol, we notify you about cookies and ask for consent to non-essential tracking. You can manage cookie preferences in your browser: most browsers allow you to block or delete cookies, though disabling essential cookies may prevent ojol from working correctly. We also use analytics tools (such as Google Analytics) to understand traffic patterns across our sportsbook, live-dealer tables, slots, and esports markets; these tools use cookies and may be subject to their own privacy policies.

Data retention and account closure on ojol

We at ojol retain your personal data as long as your account is active and for a reasonable period afterward (typically up to seven years) to comply with financial regulations and resolve disputes. If you close your account, we retain your transaction history and identity documents for compliance purposes, but we stop processing your data for marketing or service improvement. We encrypt archived data and restrict access to authorized personnel only. If you request deletion and we have no legal reason to retain your data, we will permanently erase it from our systems.

Contact us about privacy

If you have questions about our ojol privacy practices, believe we are mishandling your data, or wish to exercise your rights, contact our privacy team. You can reach us through the Help section in the ojol app, via our FAQor by referencing this legal noticeWe will investigate your concern and respond within a reasonable timeframe. If you are based in a jurisdiction with a data-protection authority (such as the European Union's GDPR regulator), you may also file a complaint with that authority if you believe we have violated your privacy rights.